WHY CHOOSE STONE CARE OF ARIZONA?

Today, homeowners have become squeamish about inviting service people into their homes. Why? The major reason is encapsulated in a single word that has reverberated around the world, the "coronavirus!" The coronavirus or commonly referred as the COVID-19, has become the first 21st century pandemic to spread around the world. In 2020 in the United states alone over 6 million people have become infected and sadly over 240,000 citizens have died.

For updated numbers click here: The USA coronavirus death rate.

Based on the mounting politics and misinformation being dissimilated online, savvy homeowners are compelled to setup their own protective measures to protect themselves and their families. Let us face it, no rational homeowner or business owner in Arizona wants the coronavirus lingering around them, their family, and their employees. The reason for most homeowners heightened awareness is based on the fact we are face-to-face with an invisible enemy that takes no prisoners! It is killing the wealthy as fast as the vulnerable amongst us! Since the information about the COVID-19 disseminated has a political filter in 2020 and in 2021 and getting straight answers are still evolving everyday.

Due to the preponderance of misleading and plethora of anecdotal remedies being uploaded and disseminated online in the media, we understand the confusion of many clients. The good news for homeowners is that Stone Care of Arizona, the natural stone expert can share one of thousands of articles based on the latest science regarding the spread of the coronavirus on vertical and horizontal surfaces inside your home or business. 

The science on how viruses can spread, check the link below:

Here is the link: COVID-19 Can Spread Through Infected People And Contaminated Surfaces. 

To be clear, Stone Care of Arizona is not trying to use fear mongering  to dispelled any concerns to trigger your relaxing protective measures. To the contrary, Stone Care of Arizona, the Arizona stone care expert was one of the natural stone care companies to write comprehensive posts in our heartfelt desire to assist homeowners trying to get straight answers. Due to the war on the truth, there exists a wide schism amongst homeowners. To illustrate, there is an uptick of truth-seeking homeowners who are demanding that all service providers don protective masks, gloves, and shoe covers at their threshold. Lastly, homeowners are now demanding that all service providers to maintain social distance while inside their presence.

The good news is that Stone Care of Arizona penned the below article to provide our "touchless procedures" to help you to select Stone Care of Arizona as your preferred natural stone care service provider. 

Here is the link: 4 Myths about killing COVID-19 on Floors and Countertops

Consider this question, should you demand that a service provider who enters your home provide their COVID-19 prevention strategy beforehand? Absolutely YES! Stone Care of Arizona, the natural stone expert provides the information while discussing your cleaning, sealing and polishing needs with us. Our Stone Care estimators and service technician are required to wear personal protection masks, gloves, and shoe covers.

Stone Care of Arizona, the Arizona stone care expert would like to share more compelling reasons to select us as your preferred natural stone care provider.

STONE CARE OF ARIZONA PROMISES TO PROVIDE FREE DEMONSTRATIONS:   

When you are interviewing a natural stone care company, there is uncertainty connected to whether a Arizona stone care company can make a difference. This is not limited to a stone care companies providing minor repairs, cleaning, sealing and polishing services. Stone Care of Arizona, the Arizona stone care expert provides lots of cleaning, sealing and polishing services in Scottsdale, Paradise Valley, Cave Creek and the Greater Phoenix area to name to few.

Stone Care of Arizona, the Arizona stone care expert will provide pre-service demonstration to our valued clients. This provides you with an opportunity to see the outcome before committing to moving forward. Below, is an example of one of our demonstration. The grout was not black as seen on the tile below. As you can see, the color of the grout was brown!

Stone Care of Arizona is the premier tile and grout cleaning expert! To get a free estimate on ceramic and porcelain tile cleaning and sealing, please give Stone Care of Arizona a call at 480-625-0557.

Stone Care of Arizona, the Arizona stone care expert provides preservice demonstrations for the following Services below:

• Travertine cleaning, sealing and polishing services on floors, showers, and countertops.
• Marble cleaning, sealing and polishing services on floors, counters, and showers.
• Granite countertop cleaning, sealing and chip repair services.
• Porcelain tile cleaning and sealing services on floors, showers, and counters.
• Ceramic tile cleaning and sealing services on floors, showers, and countertops.
• Limestone cleaning, sealing and polishing services floors, showers, and counters.
• Onyx cleaning and sealing on floors, showers, and countertops.
• Terrazzo tile cleaning, sealing and polishing services. 
• Concrete cleaning and sealing floors and countertops
• Stone Care of Arizona provides coronavirus or COVID-19 disinfection services for homes and businesses.

Stone Care of Arizona, the Arizona stone care expert will remove any doubt when demonstrating our outstanding services before you provide a signature. This ensures that our valued clients are completely satisfied with demonstration beforehand. We call this arrangement your consent and rejection prerogative.

How does it work? Check out the next paragraph below.

CONSENT TO PROCEED OR REJECTION PREROGATIVE:

Stone Care of Arizona is the premier natural stone care expert in Paradise Valley, Scottsdale, Cave Creek and Fountain Hills Arizona! We begin our pre-service by selecting the area of your concern to provide you with a demonstration for your evaluation. You are invited to see the results and to provide feedback. If the area meets your approval, you are asked to sign the consent to proceed authorization box for the services you have requested. If the demonstration is not what you expected, we will redo the areas until it matches your surface vision. For example, in rare cleaning situation, the grout can be severely stained and beyond the cleaning parameter to meet a client's satisfaction level. In these stained grout situations, the client is offered an opportunity to stop the cleaning from moving forward. Grout can become stained by substances that have absorbed into the cementitious grout. Stone Care of Arizona, the Arizona stone care experts welcome your feedback and observations throughout the project! Below is an example of a client signing the scope of service signature box to proceed forward with the service.

Stone Care of Arizona would like for you to consider a portion of our value proposition below:

• Stone Care of Arizona, the Arizona stone care expert has provided thousands of cleanings, sealing and floor refinishing jobs and are able to restore 99% of them. Please Note: The 1% were not charge for services not matching their expectations. 
• Stone Care of Arizona, the Arizona stone care expert cannot make a floor look brand new, we can make the floor look better or great looking!
• Stone Care of Arizona, the Arizona stone care expert cannot provide a perfect looking floor that has been neglected and abused. No floor is perfect when they were  installed. For this reason, we are unable to remove factory fills, calcified organic life or particulates, and polishing dead sectors (cementitious grout) applied at the factory on honed tile such as Travertine, Limestone, Marble and natural stone. We will point out any irregularities and conditions out to you beforehand!
• Stone Care of Arizona, the Arizona stone care expert can make your grout look good, however we cannot make your grout to look new. Why? Grout is very absorbent and it you allow it to become extremely stained, we will do our best to clean it. You can paint the grout, when the grout is stained.
• Stone Care of Arizona is the grout stain or color seal expert. When the grout has an application of grout color or grout stain applied, the grout color stain will in time oxidize and will flake off the grout leading to variations of appearance. The only way to fix this issue is by applying new grout color on the missing areas of the grout. Please note: Grout stain is priced accordingly and listed as such in the Stone Care of Arizona service description section. The bad news is that cleaning cannot fix the missing grout condition where the grout is severely stained or where the vectors of colorant has flaked off.
• Stone Care of Arizona, the Arizona stone care expert promises to give you 100% our effort to make you happy! We use the best equipment and use high quality cleaning agents to ensure that you have a great cleaning experience. .

Depending on your verbalized concerns, Stone Care of Arizona's service technician(s) might request your feedback on additional areas to ensure that we master the nuance of making your happy with the outcome. The client's consent to proceed or not to proceed do so is based on your vision for the work to be performed during the demonstration. Our demonstrations allows a great opportunity to see the outcome before you consent to proceed. If you are the 1% of our demonstrations that do not meet the expectations, no worries, no harm, or foul! Just let the service technician know that you do not like the outcome. Since, the demonstration is the litmus test to help to inform you beforehand, Stone Care of Arizona will not expect payment for any of their "free" demonstrations performed inside the home or business. 

Stone Care of Arizona's goal is to improve and beautify your natural stone and tile & grout with the motivation on our part to meet your expectations. Stone Care of Arizona will provide cleaning, sealing and floor refinishing services that meet and/or exceed your expectations.

STONE CARE OF ARIZONA PROMISES TO PROVIDE WRITTEN ESTIMATE/INVOICES OF OUR SERVICES 
There is existing technology that allows Stone Care of Arizona to completely go paperless. Paperless touch-free technology allows for you to get your estimates, invoices, and receipts in a paperless form in a manner of seconds.

Consider the following:

• Stone Care of Arizona, the Arizona stone care expert do not provide paper copies to prevent possible transmissions of pathogens, viruses and germs that might become deposited on paper stock and writing pens.
  
• Stone Care of Arizona, the Arizona stone care expert do not have hidden charges in the form of trip charges, surcharges, credit card surcharge, dump fees and taxes.
• Stone Care of Arizona, the Arizona stone care expert, do not hide obscure languages in our terms of conditions, service descriptions and scope of service.
• Stone Care of Arizona, the Arizona stone care expert do encourage all of their clientele to take time to read the terms of conditions, service descriptions and scope of services before hiring any natural stone care company in the Arizona area.

WHAT SETS STONE CARE OF ARIZONA APART:

Not all stone care and natural stone company's scope of service and cleaning, sealing, and polishing share the same methodology and philosophy.  Since, this is a sticky point for some homeowners, Stone Care of Arizona, the Arizona stone care expert would like to unpack this for you with the theme of what sets Stone Care of Arizona apart.

The following are part of our 32 services beacons we do before and during our interactions with you: 

STONE CARE OF ARIZONA SERVICE ESTIMATORS:

Our Stone Care of Arizona estimators serve as our front-line cleaning, sealing and restoration ambassadors. We select only "service minded" estimators who are thoroughly educated in all aspect of our service offerings. Stone Care of Arizona estimators are not salespeople on a commission, this means you can consult with us without worrying about them using hidden high pressure tactics. Stone Care of Arizona's estimators have morning meetings with the owner(s) where they are regularly taught by Stone Care of Arizona's management core-values that of serving your needs! Stone Care of Arizona's estimators will listen and make honest suggestions that benefit you and will provide you several options in writing. Since Stone Care of Arizona's estimators are not paid commission, you can trust your project to them as your valued point-person. How will the estimator conduct themselves? Please read the next paragraph to find out their set estimating protocols. 

WHAT TO EXPECT BEFORE THE ESTIMATOR ARRIVES?

• Stone Care of Arizona's estimators thoroughly disinfect their cars before leaving the shop and in between appointments.
• Stone Care of Arizona's estimator will be dispatched to your home or business to estimate the work you would like preformed.
• Stone Care of Arizona estimators are taught to honor the Stone Care of Arizona threshold rule before entering your home.
• Stone Care of Arizona's estimators are required to wear a mask and social distance with they interact with you.
• Stone Care of Arizona's estimators are glad to greet you with a smile (under their protective mask).
• Stone Care of Arizona's estimators wear branded shoe covering or booties to prevent the depositing of unwanted pathogens, germs, viruses, and from outside contaminates inside your home. 
• Stone Care of Arizona's estimators use touchless technology to capture scopes when writing your estimates.
• Stone Care of Arizona's estimators (upon your request only), will wear protective gloves and eye wear (googles) inside your home.
• Stone Care of Arizona's estimators apply Botanical disinfectant on their clothing in between their estimates.
• Stone Care of Arizona's vehicles carry individual hand sanitizers and are required to use after and in between their estimates. 

The above protective measures protect our stone care employees and valuable clients from the unseen enemy coronavirus. If you would like a free estimate, please give Stone Care of Arizona a call at 480-625-055777. We look forward in meeting you!

Stone Care of Arizona, the Arizona stone care expert would like to share what to expect with the service technician(s) arrive.

STONE CARE OF ARIZONA SERVICE TECHNICIANS: 
Stone Care of Arizona's service technicians are the rockstars of the company. Their valuable role is to deliver outstanding services that meet and/or exceed your expectations. Stone Care of Arizona carries workers compensation on all our service technicians. Stone Care of Arizona never hire or use subcontractors to deliver services for us. Stone Care of Arizona's service technicians go through rigorous training to keep their skills sharp and effective. We set a high bar when hiring and on-boarding a service technician! This is not limited to 14 days of in classroom training and 180 days of hands on training before a service technician can captain their own van. All company vehicles have GPS systems to inspire courteous driving. Lastly, our service technicians are uniformed and are required to maintain a clean appearance. Service technicians are required to keep their respective vans clean and organized vans. Stone Care of Arizona's service technicians are friendly and professional and consider it their distinct pleasure in serving your needs. If his describes the type of service technician you would like to handle your cleaning, sealing and polishing needs, please call Stone Care of Arizona, the Arizona stone care expert today at 480-625-0557. We look forward to speaking with you!

Below is what to expect when the Stone Care of Arizona service technician(s) arrival:

• Stone Care of Arizona's technician(s) arrive to their appointments in clean uniforms. They are not allowed to wear jeans or shorts to any service appointments. We replace their uniforms every 12 months to ensure they always look sharp and professional!
• Stone Care of Arizona's technicians smile when greeting you (under their protective mask) and are at your home or business to serve your needs.
• Stone Care of Arizona's service technicians wear clean booties for what we call our threshold rule. The threshold rule prevents us from tracking harmful viruses, germs, soil, and pathogens into your home on the soles of their shoes.
• Stone Care of Arizona's service technicians don shoe covering while doing finishing touches after providing minor repairs, cleaning, sealing, and polishing services.
• Stone Care of Arizona's technicians are required to wear a mask, gloves, and social distance whenever they interact with you on all estimates.
• Stone Care of Arizona's technicians are prepared to answer all your questions.
• Stone Care of Arizona's technicians will help educate you on your options to ensure you are equipped and informed.
• Stone Care of Arizona's technicians use company owned smartphones to capture information to write your estimate or modify invoices. This includes, uploading pre- existing damages, invoicing, taking payments and emailing electronic receipts. 

YOUR PRIVACY MATTERS TO STONE CARE ARIZONA. 

Stone Care of Arizona, the Arizona stone care expert will never sell or violate your privacy. Your email is strictly kept private on a secured SS encryption server. Credit card payments are even more secure, and we do not store anyone's credit card information on any of our systems. Stone Care of Arizona dislike spam calls and emails! Our Stone Care of Arizona's clientele do not need to worry about being added to outside marketing that subjects them to unwanted spam. If you need a professionally trained service technician(s) to help clean, seal and polishing your floors, showers and countertops inside your home or business, please give Stone Care of Arizona a call at 480-625-0557. We look forward to meeting you!!



TRUST YOUR OBSERVATION WHEN HIRING A COMPANY:

Homeowners should always trust their observational instincts when hiring any Arizona stone care company. It is very important that you consider several factors when choosing a natural stone care company. 

Consider the following:

1. Clean Uniform

When a natural stone company arrives for estimates and to provide the requested service, Stone Care of Arizona recommends that you observe their uniforms.

• Are their uniforms clean?
• Are their uniforms coordinated?
• Do they project a professional appearance?

Never hire a company out of uniform and who are unkempt. You should be very concerned, If they show-up wearing blue jeans and shorts and bring along, friends, and family members.

The good news is that Stone Care of Arizona's estimators and service technicians wear company branded uniforms, botties, and masks. We want to set the proper tone and ensues you that our employees are covered with Workers Compensation. We do not allow sub-contractors, friends, and family members to be on any of our appointments and we hope this is very important to you as well!

 2. Clean Equipment

There are lots of natural stone care companies that do not clean their equipment and tools. The process of providing cleaning, sealing, and floor refinishing services will lead to soiled equipment. When selecting a natural stone care company, Stone Care of Arizona recommends that you observe their equipment as it is brought into your home. Natural stone care companies that keep dirty equipment should be a major red flag.

The good news is that Stone Care of Arizona's service technicians is required to clean their equipment after each use. Stone Care of Arizona's equipment cleaning and disinfection routine begin at the shop. All service technicians is required to gut their service vehicles once a week. Lastly, all Stone Care of Arizona's service technicians are required to keep their equipment clean and all times.

 3. Clean & Organized Service Vehicle

The below image is an example of a major indicator that the service technician is organized. The image on the right is a common occurrence in the marketplaces. When homeowners see a messy service vehicle should be a major flag, why? Will they mask off areas? While they damage your baseboards, will they create a mess in the home that requires your hiring a housekeeping service? The good news is that Stone Care of Arizona's service technicians is required to keep their work vehicle organized and clean (Image on the left). In the next paragraph, Stone Care of Arizona will elucidate on the merits of protecting your furniture.

STONE CARE OF ARIZONA PROMISES TO PROTECT YOUR PROPERTY

There are two competing stone care philosophies that have emerged in the Greater Arizona, Scottsdale, Paradise Valley, Fountain Hills, Cave Creek and Carefree marketplace.



The Homeowner's Philosophy of Hiring Based on Cheap Prices

A. The first cleaning, sealing and floor refinishing philosophy is dominated by the consumer's need for cheap prices. As a homeowner, you are keenly aware that cheap prices lead to that of the natural stone care company cutting corners to save money. Let us stop here for us to marinate on the thought. When a homeowner hires a natural stone care company based on their cheap prices as a value add, it's an indicator that often leads to the client choosing a company who is likely going to cut "lots of corners." The philosophy of hiring a cheap natural stone care company in Scottsdale, Paradise Valley, Fountain Hills, Cave Creek and Carefree is rampant.

Homeowners should not be surprised to the following:

• No surprise that the stone care company will not carry workers compensation!
• No surprise to discover the stone care companies do not carry liability and comprehensive insurance!
• No surprise that the stone care company do not screen their employees! This alone opens the door to questionable hiring practices!
• No surprise that the stone care company hires subcontractors with the above issues!
• No surprise that the stone care company's employees do not wear uniforms! 
• No surprise that the stone care company purchase cheap products that provide mixed results and may be toxic when used inside the home or business.

The bottom-line, a homeowner using the sole metrics of hiring a stone care company based on cheap prices becomes the slippery slope to low-quality service. No surprise that the stone care company does shoddy work leading to dissatisfaction. 

   2. The Homeowner's Philosophy of Hiring Based on Quality Services 

A. The second philosophy is based on the driving motivation to seek a premier stone care service company where price is secondary. What governs the definitive choice? Your choosing a natural stone company is based on the need to make sure that the stone care technicians are properly trained and uses only the best tools and equipment while performing the work. This would be the crown jewel of quality services! 

Stone Care of Arizona's service technicians are uniformed

• Stone Care of Arizona service technician are covered with workers compensation insurance while working at homes and business. 
• Stone Care of Arizona is licensed and carries over 1,000,000 umbrella coverage that covers liability and comprehensive issues that may happen while providing services at your home or business. 

The bottomline, Stone Care of Arizona, the Arizona stone care expert refuses to wear the crown as the cheapest natural stone care company. The clients who demand cheaper and cheaper pricing codify their choice based not requiring it beforehand. One of the common misstep is that of eliminating the act of masking off cabinets and tapping off transitions, baseboards, and walls.

Stone Care of Arizona promises to protect your cabinets, transition, baseboards, furnishing just to name a few. Stone Care of Arizona uses high quality 3-M masking and tape to ensure a watertight barrier to protect your property. We use the latest high-tech tools, equipment and deliver incomparable services that is guarantee in writing. We call it our "make you smile" guarantee! Stone Care of Arizona, the Arizona stone care expert deploys our coveted service beacons to ensure that you are happy with our services.

The image below is a demonstration of how Stone Care of Arizona protects cabinets and the surrounding areas. Our Stone Care service technician strives to make you smile as your observe in awesome the delivery of our service beacons. If

If you desire a natural stone care company with integrity and will diligently strive to make you smile, we invite you to give Stone Care of Arizona, the Arizona stone expert a call at 480-625-0557 or select the link here: Make a Request of service. We look forward to speaking with you.