Frequently Asked Questions

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Frequently Asked Questions

Are steps taken to protect my appliances and walls when you hone or polish my floors? 

Whenever we hone or polish your floors, you can expect us to mask all secondary surfaces that could be exposed to our processes. We use blue painter’s tape and plastic sheeting to prevent the slurry we create from damaging your baseboards, walls, cabinets and appliances.

My floors are dull and have no shine. Can you make my Travertine, Marble or Granite shine again?

Stone Care of Arizona LLC can bring natural stones such as Travertine, Marble and Granite to a shine that is compatible with your preference. If you prefer a high gloss as opposed to a matte finish, we will work with your stone to bring out its natural shine. 

What can you do to help if my Marble has scratches, and has lost its shine?

We are experts at polishing Marble! If your Marble is scratched, we will hone the floor to remove the scratches. Once the scratches have been removed we use our proprietary process to polish Marble to the shine you are looking for. 

Do the Technicians at Stone Care of Arizona LLC have the expertise and equipment to strip and polish my Terrazzo?

Yes! Stone Care of Arizona LLC only hires Technicians who have the experience and expertise to perform the work assigned. We have the requisite skills to strip or hone Terrazzo and if desired, we can polish or apply a topcoat for a mirror-like finish.  

Does Stone Care of Arizona, LLC clean Carpets and Upholstery?

At Stone Care of Arizona, LLC, we have been cleaning Carpets and Upholstery for 40 years. We are also IICRC Certified Carpet Cleaning Technicians and IICRC Upholstery and Fabric Cleaning Technicians. When you entrust us to clean your Carpets and Upholstery, you have the assurance that your textiles will receive the very best care. 

What is Anti-Slip Treatment?

Unfortunately, slip and fall accidents are a huge problem for homeowners and businesses alike. We have a proprietary formula that makes Marble, Travertine and other hard surfaces safer. An application of Anti-Slip Treatment will not drastically alter the look of the surface, however, it makes surfaces less smooth and easier to walk on.

What can you do to restore my Tile and Grout?

At Stone Care of Arizona, LLC, we use hot vapor extraction® to thoroughly clean and restore tile and grout. We use green cleaning technology to clean porcelain and ceramic tile and deep clean grout lines with a scrubbing process that leaves tile and grout sparling clean.  

Do you have referrals for your work?

Yes! We have testimonials on our website and we have been properly vetted via Home Advisor. We are also an Accredited Business with the Better Business Bureau. Please feel free to read our customer’s comments and watch their videos to verify that our workmanship is superior. You will also see that our customer service goes above and beyond many of our customer’s expectations.