Privacy Policy

Effective Date: June 26, 2025

Stone Care of Arizona, a Southwest Service Ventures, LLC Company ("we," "our," or "us"), values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with us, or engage our services. We are committed to protecting the personal data of our customers and website visitors in compliance with applicable laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the General Data Protection Regulation (GDPR) where applicable.

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1. Information We Collect

We collect the following types of personal information:

Identifiers: such as your name, phone number, email address, and home address.
Commercial Information: such as records of services purchased or considered.
Internet/Network Activity: such as your IP address, browser type, cookies, and pages visited on our website.
Location Data: based on your IP address or mobile device.
User-Provided Information: such as messages submitted through our web forms or reviews.

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2. How We Use Your Information

We use the personal information we collect for the following purposes:

To provide, manage, and improve our services
To communicate with you regarding appointments, quotes, or inquiries
To send you marketing communications and offers (with your consent where required)
To analyze website usage and improve performance
To comply with legal obligations
To prevent fraud or illegal activities

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3. Tracking Technologies

We use cookies, pixels, and other tracking technologies through our website and CRM tools (such as HubSpot and Google Analytics) to understand user behavior, improve user experience, and run marketing campaigns. You can adjust your browser settings to refuse some or all cookies.

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4. Data Sharing and Disclosure

We may share your personal data with:

Service Providers: including marketing platforms, CRM systems, analytics tools, and cloud storage services
Legal Authorities: if required by law or to protect rights and safety
Third Parties: for advertising or remarketing (such as Google or Facebook), but only with appropriate safeguards in place

We do not sell your personal information.

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5. Retention and Storage

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. When no longer needed, we securely delete or anonymize the data.

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6. Security

We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, loss, misuse, or disclosure. However, no security system is completely foolproof.

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7. Your Rights

Depending on your location and applicable law, you may have the right to:

Access the personal information we hold about you
Correct or update inaccurate or incomplete data
Request deletion of your information
Object to certain data uses
Withdraw consent where applicable

To exercise your rights, please email us at [Insert Contact Email]. We may verify your identity before processing your request.

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8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from minors. If we learn we have inadvertently collected such information, we will promptly delete it.

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9. International Users

Our website is intended for U.S. residents. If you are accessing our services from outside the United States, your information may be transferred to and stored in the U.S. By using our services, you consent to this transfer.

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10. Changes to This Privacy Policy

We may update this policy periodically. When we do, we will revise the "Effective Date" at the top and notify you of any significant changes. We encourage you to review this page regularly.

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11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Stone Care of Arizona, a Southwest Service Ventures, LLC Company

16220 N. Scottsdale Rd, Suite 300 PMB 1032
Scottsdale, AZ 85254
United States

480-625-0557

info@stonecareofarizona.com