Why Won't My Carpet Stay Clean in Phoenix Arizona?

Many consumers will hire a carpet cleaner and in a matter of a few months their carpet appears more soiled than before. One possiblity to consider is your selection of carpet cleaner. You can be assured that cheap carpet cleaning usually equals low quality presprays that leave a soil attracting sticky substance on your carpeting. In an earlier article, we shared the fundamentals of interviewing a carpet cleaner. Please refer to, “How To Interview a Carpet Cleaner Before You Hire Them in Phoenix Arizona” for more information. We provided a series of questions that can equip you with a planned approach to hiring a carpet cleaner. In this article, we would like to share some tips on, “Why Won’t My Carpet Stay Clean in Phoenix?”  

There are some steps you can take to prevent carpet resoiling:

·         Vacuum your carpets more frequently

·         Take Your shoes off before you walk on your carpets

·         Hose down the outside entrance and exits once a week

·         Eat only in the kitchen

·         Blot up spills promptly when they happen

·         Use door mats.

If you are taking these precautions and still see rapid resoiling, we suggest that you look at the cleaning protocols of the carpet cleaner. Why? Many consumers don't like to get their carpets cleaned due to the expense and cleaning frequency. They may not be aware that the prespray used to precondition their carpets may be the culprit.

There are several types of presprays used to precondition carpets on the market. Most consumers may not think to ask about the type of prespray applied on their carpeting. To maintain a good appearance on your carpet, we want you to have a better understanding.

Here is the short narrative version:

Nylon is considered the granddaddy of all carpets. Nylon is second most popular in the marketplace in Phoenix Arizona. 

There are two basic types of Nylon: type 6 and type 6,6. 

The bad news is that 5th generation Nylon stains easily due to its water loving nature and the way it is constructed. Using the wrong type of prespray will turn it into a soil magnet that can also violate any 5th generation warranty. The majority of the properties cleaned in Phoenix Arizona are not covered under the 5th generation Nylon warranty rule regarding of using prespray no higher than 10 on the pH scale. You see, the warranty is not transferable and it only applies to owners of new carpet and single family homes.  

Stone Care of Arizona, LLC, is a natural stone and carpet and upholstery company that always uses presprays that are Non-Toxic and Earth Friendly. If the carpet cleaner you hired is applying a commercial prespray in a residential setting, this could be the reason for the rapid resoiling in your home. Applying the wrong carpet prespray can damage your carpeting and will turn your carpet into a soil magnet.  

Our Operations Manager was called out to inspect a customer's home and discovered the carpet had been cleaned with the wrong type of prespray.

The prespray used was a powerful emulsifying alkaline reserved for commercial use. What happened to the consumer? She tried to file a claim, but discovered the owner of the carpet cleaning company would not return their money or return her phone calls. It's not surprising that this company has an F rating with the Better Business Bureau (BBB) according to the BBB's website. Unfortunately, many consumers don’t have enough information when it comes to choosing the right company, if you need more information, please click the link to avoid making the same mistake:

Not all carpet cleaners will ignore a valid warranty claim. In fact, most will want to provide you with great service. Just in case, be sure to ask questions about the carpet cleaner’s service warranty.

In the Carpet Cleaning world there two types of warranties:

1.    Workmanship Guarantee

2.    Money Back Guarantee

These warrantees are not alike. Some companies offer one or both. Be sure to inquire about the company's warranties.

Ask the following question:

  • Do you guarantee your work?
  • How long does the guarantee last?
  • What is covered under your warranty?
  • How fast will you come back if there is a problem?
  • What if I am still unhappy?

The Stone Care of Arizona, LLC, Promise:

Stone Care of Arizona, LLC natural stone and carpet cleaning company offers both warranties.


“If you are not happy with the cleaning, we will come back and reclean until you are completely happy!”


“If you are still unhappy, we will refund your money on the service(s) you are unhappy about.”

Our iron-clad guarantee gives you peace of mind that ensures your protection. If you have any questions, please email us at stonecareofaz@gmail.com

You might be interested in these related topics:

How to Take Care of Natural Stone Floors in Paradise Valley Arizona

4 tips on Cleaning Your Counter-tops in Phoenix Arizona

How To Interview a Carpet Cleaner Before You Hire Them in Phoenix Arizona

This message is brought to you by Michael and Leslie Morrow, the Ambassadors of Clean. To get a free estimate on any natural stone care, carpet cleaning, tile and grout cleaning, please give us a call 480-625-0557.

Check out our BBB status here on this link. stonecareofarizona.com

Stone Care of Arizona LLC, provides Natural Stone Care, carpet cleaning, upholstery cleaning and countertop cleaning, stone sealing and stone polishing for the following cities in Arizona: Anthem, Apache Junction, Avondale, Buckeye, Cave Creek, Chandler, El Mirage, Fountain Hills, Gilbert, Glendale, Goodyear, Litchfield, Mesa, New River, Paradise Valley, Peoria, Phoenix, Queen Creek, San Tan Valley, Scottsdale, Sun City, Sun Lakes, Surprise, Tolleson and Tempe