NEVER HIRE A CARPET CLEANER TO CLEAN OR SEAL YOUR NATURAL STONE IN SCOTTSDALE, ARIZONA
Never hire a carpet cleaner to clean your natural stone! This is a bold statement that may give some homeowners cause for pause. Why? It’s only logical that homeowners would hire their carpet cleaner to clean their natural stone and tile. However, carpet cleaners are called carpet cleaners for a reason. They are not hard surface experts! Since consumers are replacing carpets with hard surfaces at a rapid rate, many carpet cleaners feel compelled to clean tile, wood and natural stone. Sadly, learning on the job has led to unfortunate avoidable mistakes.
Stone Care of Arizona, LLC receives calls every month from customers in Scottsdale, Paradise Valley, Cave Creek and Fountain Hills, who entrusted their beautiful natural stone to well meaning carpet cleaners, who may lack adequate experience or requisite skills to provide expert natural stone care and tile and grout cleaning services.
Here are two reasons, YOU SHOULD NEVER HIRE A CARPET CLEANER TO CLEAN OR SEAL YOUR NATURAL STONE AND TILE.
Reason #1: There is a methodology associated with hard surface cleaning that is vastly different from that of carpet cleaning.
There are carpet cleaners who do a fine job cleaning tile, however not all carpet cleaners have even a preliminary understanding about how to remove embedded stains from grout without using powerful acids and blowing out grout with rotary tile equipment. Stone Care of Arizona, LLC, the premiere cleaning, sealing and polishing experts in the industry hires highly skilled Technicians who are knowledgeable and experienced. We clean tile and natural stone every-day. We are the truly authentic hard surface experts in the marketplace.
Reason #2: Carpet Cleaners do not have hard surface expertise
There are always unexpected challenges when cleaning natural stone and tile and grout. Most carpet cleaners do not know how to replace missing grout and replace cracked tiles. Most carpet cleaners will power wash your tiles. Power washing to remove soil can also remove grout in the process. Here is why power washing is ineffective. Heated water without scrubbing may speed up rinsing, however it does not clean properly. Relying strictly on rinsing power is not in keeping with best practice and has a limited effect on embedded soil and stains.
Here are 3 unique philosophies that set Stone Care of Arizona, LLC, appart:
1. DIFFERENT INSPECTION PHILOSOPHY
e take our time to determine what is your hard surface vision. Next, we identify existing damage in the grout areas and tile. Most soiled groutlines are in fact missing grout. This becomes a source of concern with homeowners. Carpet cleaners don't know how to repair grout! Carpet cleaners don’t carry grout with them! Why? They clean carpets! Stone Care of Arizona, LLC, the premier hard surface expert carries 10 types of grout. We use specific tools that only hard surface professional would carry on a job.
2. DIFFERENT COMPENSATION PHILOSOPHY
Carpet cleaners have a different philosophy than Hard Surface Professionals. Many employees of carpet cleaning companies are paid commission on their upselling abilities. Their commission structure is the catalyst for them to rush to make money. They are often required to do 4 to 6 jobs a day and to maintain 20 to 40% upselling percentages. Their technicians slow down only when you say yes to their repeated entries for upselling additional services. Imagine! You accept a service based on their being incentivized and they slow down, you reject a service and they speed up to get to their next appointment. Most carpet cleaning franchises reward the highest paid technician with the highest upselling percentages. A general rule, hard surface professionals are not paid commissions based on quantity of jobs. Why? Many hard surface jobs are estimated in advance where there are no surprises and your being caught off guard with a commission motivated technician is greatly reduced. How? Stone Care of Arizona, LLC, rewards our employees on the basis of their work performance and customer satisfaction reviews or feedback. We hire people orientated technicians who strive to make you smile.
3. DIFFERENT CLEANING AND PHILOSOPHY
Most hard surface professionals use mechanical buffers to achieve extraordinary cleaning results. Many carpets cleaners reply on rotary power washing to clean your tile and stone. The rotary equipment can be part of the process but cannot be the only cleaning approach.
Stone Care of Arizona, LLC the cleaning expert uses 12 distinct steps when cleaning your tile and stone:
- Set a safety perimeter
- Application of tile/stone preconditioner
- Agitation with a weighted buffer
- Targeted Brush agitation
- Extraction with 200 degrees of hot water
- Reapply preconditioner for grout cleaning focus
- Agitate grout with grout brush
- Use a specialized pressurized grout cleaning tool
- Wet extract with a pH 7 neutral cleaner
- Use a microfiber mop
- Place a airmover
The 12 steps address the service ideals we follow to provide you with attention to detail in every aspect of the process, including grout channels. Our goal at Stone Care of Arizona, LLC, the premier hard surface expert at is to help you fall in love with your floors again.
This message is brought to you by Stone Care of Arizona, LLC, the Ambassadors of clean. To get a free estimate on any cleaning, sealing and polishing service, please give us a call 480-625-0557.
Check out our BBB status here: Stone Care of Arizona, LLC
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Scottsdale Business License: #1094237.
Stone Care of Arizona LLC provides natural stone care and tile cleaning, stone sealing and stone polishing for the following cities in Arizona: Cave Creek, Fountain Hills, Paradise Valley, Peoria, Phoenix, Scottsdale, Sun City, Tempe, Arizona.